The rider's charter
Because organizing a ride requires a lot of preparation, care for our horses and attention to each group, we have put in place a few simple rules to ensure that the adventure is wonderful for everyone.
Modify or cancel
More than 48 hours before: An unforeseen event? You will be reimbursed, less a 3% management fee (non-refundable bank fees).
Less than 48 hours: As logistics are already underway, no refund is possible.
Weather and safety
Here we live in harmony with nature! Walks will proceed even in light rain. However, if the weather becomes dangerous (storm, tempest), Domaine de la Gahe will make the decision to cancel for your safety.
In this case, we will offer you a voucher or a postponement as a priority. A refund (excluding a 3% processing fee) will only be issued if we cannot offer you any other solution.
Duration and schedule
Our horses are waiting for you!
To avoid inconveniencing other riders, please arrive 15 minutes before departure. Any lateness will result in the cancellation of the session without refund.
The duration of the rides is approximate . It may vary depending on the riders' skill level, weather conditions, or unforeseen circumstances encountered along the route. The itinerary or duration may be modified to ensure everyone's safety and comfort .
Required skill level and equestrian safety
For everyone's enjoyment and safety, each ride requires a specific technical level as detailed in the description.
On-site verification: Domaine de la Gahe reserves the right to cancel a rider's participation if their actual level does not correspond to that advertised, without refund.
Group adjustments: If a lack of skill level or failure to comply with safety instructions is observed during the ride, the guide may modify the pace or interrupt the activity for the entire group. No compensation will be provided in this case.
Honesty about your experience is the key to a successful outing!
Comfort in the forest and insects
The forest is a wild and unspoiled space. Depending on the season, our insect friends sometimes join the fun!
To ensure your walk remains enjoyable, we ask you to take the following precautions:
The right equipment: Opt for light and covering clothing (horseflies love dark colors).
Insect shield: Remember to apply an effective skin repellent (specifically for infested areas or the tropics).
Note: For the comfort and safety of our horses, we manage their own protection with appropriate products.
Take care of yourselves, we'll take care of them!
See you very soon in the saddle for an exceptional moment!
